Privacy Policy & Terms of Service

Last Updated: April 21, 2026

These Terms of Service ("Terms") govern your access to and use of the website https://drshannynpearce.myshopify.com/ (the "Site") and any purchases made through it, operated by Journey to Wellness/J2W Distribution LLC, a Texas limited liability company ("we," "us," “owner,” or "our").

We provide an online platform offering dietary supplements, wellness products, and educational resources focused on supporting overall health and well-being. Through this Site, customers may purchase products, access educational materials, and explore content designed to support informed wellness decisions. All products and information are intended for personal use and general wellness purposes only and are not intended to diagnose, treat, cure, or prevent any disease.

1. Acceptance of Terms. By accessing or using this website, you agree to these Terms of Service and all applicable laws. If you do not agree, you must not use the website. Continued use after updates to the Terms constitutes acceptance of those changes. It is your responsibility to review the Terms periodically.

2. DISCLAIMER AND HEALTH INFORMATION.

a. Educational and Informational Purposes Only. The information provided on this website is for educational and informational purposes only and is not intended as medical advice. WE ARE NOT PROVIDING MEDICAL/NUTRITIONAL ADVICE, CONSULTATIONS, OR ACTING AS A DIETICIAN/NUTRITIONIST.

b. Consult Your Healthcare Professional. Always consult your physician or another healthcare professional before taking any medication, nutritional, herbal, or supplement, or using any treatment for a health problem. If you have or suspect that you have a medical problem, contact your healthcare provider promptly.

c. Use At Your Own Risk. USE OF INFORMATION ON THIS WEBSITE IS SOLELY AT YOUR OWN RISK. NOTHING ON THIS SITE OR THROUGH SERVICES OFFERED BY THIS SITE, IS INTENDED TO BE, OR INTERPRETED AS, THE PRACTICE OF MEDICINE.

d. FDA Disclaimer. STATEMENTS REGARDING DIETARY SUPPLEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. THESE PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.

e. Individual Results May Vary. Individual results may vary. Any testimonials represent individual experiences and do not guarantee similar outcomes.

f. No Disease Claims. We do not make any claims that our products diagnose, treat, cure, or prevent any disease. Any statements regarding our products are limited to statements that describe the role of supplements intended effect on the human body. We expressly prohibit any claims related to specific diseases or their comparison to any pharmaceutical drugs.

g. Product Information Accuracy. We strive to ensure that all product information is accurate and up to date. However, product formulations, labeling, and descriptions may change so always refer to the product label for the most current information.

h. Adverse Reactions and Safety. If you experience an adverse reaction, discontinue use immediately and consult your healthcare provider. Keep products out of reach of all children. Store supplements in a cool, dry place, away from direct sunlight.

i. Product Specific Risks. Dietary supplements are not intended to replace a balanced diet or medical treatment. Always read the full product label and consult a licensed healthcare provider before use, especially if you are pregnant, nursing, have a medical condition, or take prescription medications.

3. LIABILITY DISCLAIMER/WAIVER.

a. THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THIS SITE MAY CONTAIN INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. THE OWNER AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES TO THE SITE AT ANY TIME WITHOUT NOTICE.

b. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, ALL CONTENT, AND ALL PRODUCTS ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

c. THE OWNER AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE.

d. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE OR OUR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION) ARISING FROM YOUR USE OF THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

e. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE OR THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

4. Privacy. Your use of the Site is subject to the websites Privacy Policy, please review the Privacy Policy which also governs the Site and informs users of data collection practices.

5. Electronic Communications. Visiting the Site or sending emails to the Site constitutes electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications that are provided electronically, via email, and on the Site, satisfy any legal requirement that such communications be in writing.

6. Your Account Security. If you use this Site you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that the Site is not responsible for third party access to your account that results from theft or misappropriation of your account. The Site and its associates reserve the right to refuse service, terminate accounts, or remove or edit content at our sole discretion.

7. Cancellation and Refund Policy. We stand behind the quality of our products. If you are not satisfied with your purchase, you may request a refund within 60 days of the delivery date.

a. Eligibility Requirements:

i. Refund requests must be made within 60 days of delivery.

ii. Proof of purchase is required.

iii. Share why you are requesting a refund

iv. Follow all instructions for returning unopened, unused products

b. To initiate a return, contact: info@journeytowellnessplan.com.

8. Shipping Policy. Orders are processed within 1-3 business days (Monday-Friday) unless on backorder. Orders placed after 2PM Eastern will not be processed until the next business day. We use reputable carriers and provide tracking when available. Delivery times do vary by location. We are not responsible for delays due to carrier issues, weather, or incorrect addresses.

9. Links to Third Party Sites/Third Party Services. The Site may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of the Site and the Site is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. The Site is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by the Site or any association with its operators.

Certain services made available via the Site are delivered by third party sites. By using any product, service, or functionality originating from the Site’s domain, you hereby acknowledge and consent that the Site may share such information and data with any third party.

10. Third Party Accounts. You will be able to connect your Site account to third party accounts. By connecting your Site account to your third-party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third-party sites). If you do not want information about yourself to be shared in this manner, do not use this feature.

11. No Unlawful or Prohibited Use/Intellectual Property. You are granted a non-exclusive, non-transferable, revocable license to access and use the Site in accordance with these Terms of Use. You agree not to use the Site for any unlawful or prohibited purpose or in any way that could damage, disable, overburden, or impair the Site or interfere with others’ use of it. You may not attempt to obtain materials or information through any means not intentionally made available through the Site.

All content on the Site, including text, graphics, logos, images, and software, is owned by us or our suppliers and is protected by copyright and other intellectual property laws. You agree to comply with all copyright and proprietary notices and not to alter or remove them.

You may not modify, publish, transmit, reverse engineer, sell, create derivative works from, or otherwise exploit any Site content, in whole or in part. The content is for personal use only and may not be resold or used without the express written permission of the Site owner and the applicable copyright holder. Your use of the Site does not grant you any ownership rights or licenses to our intellectual property except as expressly stated in these Terms.

12. International Users. The Site is controlled and operated by the Owner from offices in the United States. If you access the Site from outside the U.S., you are responsible for complying with all applicable local laws and regulations. You agree not to use the Site or its content in any manner that violates such laws.

13. INDEMNIFICATION. TO THE FULLEST EXTENT PERMITTED BY TEXAS LAW, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS THE OWNER, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND AFFILIATES (COLLECTIVELY, THE “INDEMNIFIED PARTIES”) FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, ACTIONS, LOSSES, LIABILITIES, DAMAGES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS’ FEES AND COURT COSTS) ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR ANY PRODUCTS PURCHASED THROUGH IT; YOUR PURCHASE, USE, MISUSE, OR CONSUMPTION OF ANY PRODUCTS (INCLUDING DIETARY SUPPLEMENTS); ANY ALLEGED INJURY, ADVERSE REACTION, OR HEALTH CONDITION ARISING FROM SUCH USE; ANY CONTENT YOU SUBMIT OR UPLOAD; YOUR BREACH OF THESE TERMS OR ANY OTHER AGREEMENT WITH US; YOUR VIOLATION OF ANY THIRD-PARTY RIGHTS; OR YOUR VIOLATION OF ANY APPLICABLE LAW, RULE, OR REGULATION.

THIS INDEMNIFICATION INCLUDES, TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLAIMS ALLEGED TO ARISE FROM THE NEGLIGENCE OF ANY INDEMNIFIED PARTY, BUT DOES NOT APPLY TO THE EXTENT A CLAIM IS FINALLY DETERMINED BY A COURT OF COMPETENT JURISDICTION TO HAVE RESULTED FROM SUCH PARTY’S GROSS NEGLIGENCE, FRAUD, OR WILLFUL MISCONDUCT.

WE RESERVE THE RIGHT, AT OUR OWN EXPENSE, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER SUBJECT TO INDEMNIFICATION BY YOU, AND YOU AGREE TO FULLY COOPERATE WITH US IN THE DEFENSE OF SUCH CLAIMS.

14. Class Action Waiver. Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE, AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and the Owner agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

15. Termination/Access Restriction. The Owner may terminate your access to the Site or related services at any time, without notice. These Terms are governed by the laws of the State of Texas, and you consent to the exclusive jurisdiction and venue of Texas courts for any disputes arising from your use of the Site. Use of the Site is unauthorized in jurisdictions that do not give effect to all provisions of these Terms.

Nothing in this agreement creates a joint venture, partnership, employment, or agency relationship between you and the Owner. The Owner’s obligations remain subject to applicable laws and legal processes, including compliance with governmental, court, or law enforcement requests regarding your use of the Site.

If any provision of these Terms is found invalid or unenforceable, it will be replaced with a valid provision that most closely reflects the original intent, and the remaining provisions will remain in effect.

These Terms constitute the entire agreement between you and the Owner regarding the Site and supersede all prior communications, whether electronic, oral, or written. A printed version of these Terms and related electronic notices is admissible in legal proceedings. This agreement and all related documents are written in English.
 

16. Our organization’s contact information is the following:

Journey to Wellness/J2W Distribution LLC
7548 Preston Road
Suite 141, PMB 1150
Frisco, TX 75034
info@journeytowellnessplan.com
859-219-0617

17. Questions or Concerns. If you have any questions concerning any aspect of this privacy policy, please email us at info@journeytowellnessplan.com. Thank you.

This privacy policy (“Policy”) explains how Journey to Wellness/J2W Distribution LLC, a Texas limited liability company (“Owner,” “we,” “us,” or “our”), collects, uses, shares, and protects your personal information when you interact with our website(s), services, mobile applications, products, and content (“Services”). “Personal information” means any information that identifies, relates to, or could reasonably be linked with a particular individual or household, including what is commonly called Personally Identifiable Information (“PII”) under US privacy laws. Examples include names, email addresses, or IP addresses.

Please read this Policy carefully. By using our Services, you consent to the practices described here. If you do not agree, please do not use our Services. We may update this Policy; changes will be posted here with the effective date, and significant changes will be emailed to registered users at least 30 days in advance.

What personal information do we collect?

We collect personal information only as needed to provide and improve our Services and comply with legal obligations. Sources include:

· Personal information provided by you, such as: Name, email address, shipping and billing addresses, phone number, and payment information.

· Automatically collected data: Website usage data via cookies, analytics tools, and tracking pixels, pages visited, time spent on site, and browsing behavior.

· Through communications: Information received through customer services inquiries and messages/comments submitted.

Examples of personal information collected: Name, email address, mailing address, phone number, or payment details (processed securely by third parties). We do not collect sensitive information unless you voluntarily provide it. Information you choose to share may reveal personal or sensitive details (e.g., health matters). We treat such information as confidential, and restrict access to authorized individuals bound by confidentiality obligations.

How do we use your information?

We use personal information to:

· Process orders;

· Service providers who assist in website operations, payment processing, and order fulfillment;

· Manage accounts;

· Provide customer service;

· Send promotional communications (if opted in);

· Protect company or customer safety;

· Improve website functionality; and

· Comply with legal requirements.

We will not use your information for purposes incompatible with this without your consent.

How do we protect your information?

We prioritize your privacy and security. Measures include:

· Regular vulnerability scans, malware detection, and security audits.

· Secured networks with access limited to authorized personnel under confidentiality agreements.

· Encryption of sensitive data (e.g., via SSL/TLS) during transmission.

· Third-party processors (e.g., for payments) bound by contracts requiring equivalent protections.

· No storage of full payment details on our servers.

Despite these efforts, no system is fully secure; we cannot guarantee absolute protection. We also use third-party service providers that process data on our behalf under written agreements requiring confidentiality and security consistent with this Policy.

Do we use cookies and similar technologies?

Yes, we use cookies, web beacons, and similar technologies to enhance functionality and analyze trends/usage. These small files track preferences, remember login status, or compile anonymized traffic data. Uses include:

· Remembering cart/donation items or form progress.

· Saving preferences for future visits.

· Analyzing site performance.

· Compiling aggregate data for improvements.

We may share anonymized data with trusted third parties for these purposes. You can manage cookies via browser settings. However, disabling them may limit site features (e.g., saved preferences).

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties for their own marketing purposes. However, we may share it with service providers (e.g., email/donation processors) who act on our behalf under strict contracts and Legal authorities if compelled by law (e.g., subpoenas). All shares are limited to what's necessary.

Third-Party Links

Our site may include links to third-party sites. We are not responsible for their privacy practices; review their policies.

Your Privacy Rights

If you are a Texas resident, the Texas Data Privacy and Security Act (TDPSA) gives you certain rights regarding your personal data. The rights are below:

· Right to Confirm and Access: To the categories of personal data collected, the purposes for which it is used, the sources of the data, third parties the data is shared, and the data we hold.

· Right to Correct: You may request that we correct any inaccurate or outdated personal information we obtain about you.

· Right to Delete: You may request that we delete personal data we have collected from or about you. Some information must be retained by law, or where there is a legitimate business reason to keep.

· Right to Data Portability: You may request a copy of your personal data in a portable and readily usable format when feasible.

· Right to Opt Out: You have the right to opt out of certain types of data processing, including: Sale of personal data, targeted advertising, profiling used to make decisions.

· Right to Sensitive Date Processing: You may consent or withdraw consent for the processing of sensitive personal data.

Exercising Your Privacy Rights

You can submit a request through email at: info@journeytowellnessplan.com.

We may need to verify your identity before fulfilling the request to ensure data is protected. Once request is received and verified, we will respond within 45 days. In some cases, if more time is needed, we may extend this period by an additional 45 days. If request cannot be fulfilled, the reason will be explained, which is likely to fall under a legal exception. If not satisfied with our response, you have the right to appeal, and an appeal can be submitted using the same contact as above. The appeal will be reviewed and responded to within 60 days. If your appeal is denied, we will provide instructions on how to contact the Texas Attorney General to submit a complaint.

COPPA (Children Online Privacy Protection Act)

We do not knowingly collect, use, or disclose personal information from children under the age of 13. Our website, products, and services are not directed to children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete such information from our records.

If you are a parent or legal guardian and believe that your child has provided personal information to us, please contact us at info@journeytowellnessplan.com, and we will promptly investigate and delete the information as required.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing our products, processing transactions, maintaining business and financial records, and complying with legal, tax, and accounting obligations. Certain information, such as transaction records, may be retained for a minimum of 7 years to comply with applicable laws and accounting standards. When personal information is no longer required, we will securely delete, anonymize, or de-identify it in accordance with applicable laws and our internal data retention policies.

CAN-SPAM Act

The CAN-SPAM Act governs commercial email communications. While many of our communications are transactional or service-related, to the extent we send promotional or marketing emails, we comply with applicable requirements by:

· Collecting email addresses for legitimate business purposes (such as order processing, customer service, newsletters, and promotional communications).

· Not using false or misleading header information, “from” names, or subject lines.

· Clearly identifying promotional messages as advertisements where required by law.

· Including our valid physical mailing address in all applicable communications.

· Providing a clear and conspicuous way to opt out of future marketing emails (such as an unsubscribe link).

· Honoring opt-out requests within 10 business days, as required by law.

· Monitoring and ensuring that any third-party email marketing service providers comply with applicable laws.

To unsubscribe, use links in emails or contact us.

Contact information

Journey to Wellness/J2W Distribution LLC

7548 Preston Road
Suite 141, PMB 1150
Frisco, TX 75034
info@journeytowellnessplan.com
859-219-0617

Questions or Concerns

If you have questions about this Policy or your data, contact us with the above contact information.

Last updated: April 21, 2026.

Thank you for trusting Journey to Wellness/J2W Distribution LLC with your information.